SmartFAQ is developed by The SmartFactory (http://www.smartfactory.ca), a division of InBox Solutions (http://www.inboxsolutions.net)

Here is a list of the top categories and their sub-categories. Select a category to see the Q&As within.

Category	Q&A	Last Q&A published
About the Library	3	I am not a resident of Oshawa - can I still get a card?
Checkout, Overdues, and Circulation	4	How can you get a book that the library does not have?
Using the Online Catalogue	4	Where am I in the reserve queue? How do I find out when my item will be ready?
Internet Access	18	Does the Library offer wireless internet access for customers who have laptops?
Supporting the Library	1	How can I help the library?

Here is a list of the last Q&As that were published.

Question	Published on	Hits
I am not a resident of Oshawa - can I still get a card?	07-Aug-2008 09:57	2016
Where am I in the reserve queue? How do I find out when my item will be ready?	06-Aug-2008 16:49	920
Why do I get a VBZOOM error when I try to log into Quick Account Info?	04-Nov-2007 21:35	819
Does the Library offer wireless internet access for customers who have laptops?	08-Oct-2007 00:55	1397
Why is there a time limit when using the public computers?	28-Aug-2007 09:40	834
Can I print from the computers?	27-Aug-2007 12:00	1250
Does the Library have any rules about using computers?	27-Aug-2007 11:57	1213
What happens if the Library’s Internet connection is lost due to a technical or network interruption?	27-Aug-2007 11:56	1056
What happens if I forget to logout?	27-Aug-2007 11:56	1227
How will I know when my session is finished?	27-Aug-2007 11:56	631