SmartFAQ is developed by The SmartFactory (http://www.smartfactory.ca), a division of InBox Solutions (http://www.inboxsolutions.net)

Here is a list of the top categories and their sub-categories. Select a category to see the Q&As within.

Category	Q&A	Last Q&A published
About the Library	3	I am not a resident of Oshawa - can I still get a card?
Checkout, Overdues, and Circulation	4	How can you get a book that the library does not have?
Using the Online Catalogue	4	Where am I in the reserve queue? How do I find out when my item will be ready?
Internet Access	18	Does the Library offer wireless internet access for customers who have laptops?
Supporting the Library	1	How can I help the library?

Here is a list of the last Q&As that were published.

Question	Published on	Hits
What if I need to leave the workstation for a few minutes?	27-Aug-2007 11:55	597
What happens if I am a few minutes late arriving for my booking?	27-Aug-2007 11:55	707
Can I change a booking?	27-Aug-2007 11:54	549
How do I know when a computer will be available ?	27-Aug-2007 11:54	638
Can I book a specific workstation?	27-Aug-2007 11:53	467
How much time can I have?	27-Aug-2007 11:53	474
How far ahead can I book a computer?	27-Aug-2007 11:51	511
What does the Computer Booking System do?	27-Aug-2007 11:51	481
How do I get a library card?	27-Aug-2007 11:50	568
Do I need a library card in order to use all the different kinds of computers in the Library?	27-Aug-2007 11:49	598